Research Administration System
Context & Problem
Target Users
Medical faculty staff, administrators, and researchers
Goals
- Redesign portal navigation for clarity and responsiveness
- Ensure compliance with accessibility standards (WCAG)
- Streamline research administration workflows
- Support cross-device usage for desktop, tablet, and mobile
The medical faculty portal required a modernized interface with improved responsive navigation and accessibility support. The existing system was difficult to navigate on mobile devices and lacked compliance with accessibility standards, causing frustration for both staff and students.
Process
Conducted UX research with faculty staff and researchers
Mapped key workflows across research administration tasks
Created wireframes focusing on responsive layouts
Designed accessible UI components with high contrast and ARIA labels
Tested prototypes with users across devices
Refined based on usability testing and accessibility audits
Solution Overview
A responsive, accessible research administration portal featuring simplified navigation, clear content hierarchy, and mobile-friendly workflows. Accessibility-first design ensured all users, including those with assistive technologies, could interact with the system effectively.
Outcome & Learnings
Increased task completion rates by 35%, improved mobile usability scores by 50%, and passed accessibility compliance checks. Faculty staff reported smoother navigation and reduced time needed for administrative tasks.